Need Help? Read our FAQ
YOUR ACCOUNT
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I can't login, or I forgot my username or password.
If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or Contact Us.
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How can I update my profile?
To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.
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How can I update my email address?
You can update your email address on the My Account page.
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How can I add a photo to my profile?
To add a photo to your profile,visit the Edit Profile PhotoPage and follow instructions.
You can upload pictures directly from your pc.
Allowed file types: jpg, gif, jpeg, png, bmp, mp3, mpeg, avi, mpa, mov, qt, swf.
The maximum size for the website is 500 pixels wide by 500 pixels high.
If your photo is bigger , you will need to resize it. If you're not familiar with image editing, don't worry - it's very easy.
You can do it easily online for free at:
http://www.shrinkpictures.com.
If you're still stuck, please send the image you'd like as your profile picture to: photos@gaygirlnet.com and we will be happy to help.
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How can I create an album and add photos to it?
Click on Create Album
You can upload pictures directly from your pc.
Allowed file types: jpg, gif, jpeg, png, bmp, mp3, mpeg, avi, mpa, mov, qt, swf.
The maximum size for the website is 500 pixels wide by 500 pixels high.
The maximum image file size is 200MB.
If your photo is bigger , you will need to resize your images. If you're not familiar with image editing, don't worry - it's very easy.
If you just have a few pictures you can do it easily online for free at:
http://www.shrinkpictures.com.
If you would prefer to resize your photos in batches you can download free batch resizing tools here:
http://www.fotosizer.com
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How can I report an error or other problem with the site?
To report an error or problem with the site, you can contact us here.
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How can I delete my account?
If you are aboslutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable!
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How can I upload music?
Click here: Upload Music You may can files with sizes up to 20 MBYou may upload files of the following types: mp3, mp4.
UPLOADING MUSIC IS CURRENTLY DISABLED IT WILL RE-APPEAR SHORTLY :)
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How can I change my profile background?
Click here: Change Background
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How do I search for women in my area or by relationship status?
Click here: Search
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I do I use the Chat Room?
Click on CHAT ROOM in the top menu bar and then click on REGISTER and enter your email address, the username you use on the site and a password.
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How do I create a poll?
Click here: Create poll and follow the instructions.
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How do I make a group?
Click here: Create Group and follow the instructions.
How do I create an event?
Click here: Create Event and follow the instructions.
REPORTING ABUSE
- If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.
REPORTING ABUSE
- If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.
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How can I report spam or other inappropriate content?You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.
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I've been asked to send a member money or I am suspicious about a profile
It's a sad fact that scammers target social networking sites. We take our member's safety and security very seriously and follow up all reports straight away.
If you are ever asked to send money to someone you have never met please DON'T and contact an admin of whichever site you are on at the time. If it happens on this site, please contact us and also if you have any concerns about the genuineness of another user please send a Help Request so we can take a look into the account.
If the user is found to be scammer we will immediately disable their account, ban them by both email and IP address, email them a warning and send their details to their ISP provider. In the UK there is a charity which offers advice and takes reports of fraud. Their address is:
http://www.actionfraud.org.uk/
Telephone number: 0300 123 20 40
Crimestoppers: 0800 555 111
If you are in a country outside of the UK, you are advised to contact the police of your country.
PRIVACY
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Is my information kept private?
Absolutely. We do not share any personally identifying information about you to any third party.
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How can I make my profile private?
You can make your profile private by visiting the Profile Privacy page.
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How can I block users from contacting me?
You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.
VIP MEMBERSHIP
Why are Guests restricted, can it not be a free site?
GayGirlNet.com allows a free membership for users to evaluate the service and try it. However it costs a lot of money to keep a site like GayGirlNet.com up and running. For example, our servers require maintenance and upgrading and cost several hundred pounds a month. We still offer a basic free membership and are happy to do so, and for those who upgrade their membership – we offer a lot more functionality to make your GayGirlNet.com experience easier and more fun.
What do I get as a VIP member?
- Ability to wink at other users
- Printable membership card on your profile to use for discounts
- Your profile featured on the member homepage
- Priority Support
- Access to the Chat Room
- Use of the Instant Messenger
- Unlimited picture, music and video upload
- Unlimited Profile views
- Unlimited message sending
- More new special features coming soon!
How do I upgrade my membership?
To get the best out of GGN please upgrade to a VIP Member
here.